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Shipping

Merchandise will be sent within 24-72 hours of payment and will take 7-15 business days for delivery anywhere within US.

 International shipping will take 10-21 business days.

Premium Express Shipping worldwide, normally through DHL, delivers in 1-3 business days. The rates for this shipping option are calculated at the checkout and the cost varies depending on the total weight of your order. This shipping is free on all orders over $300.

All orders are shipped with a tracking number so you can always know where it is, you can check the status of your order here.

Our handling time takes 1-4 business days. This means that your order will generally be sent out within this period. We will send you a confirmation email with your tracking number once your package has been sent.

We will always do our best to deliver on or before your delivery dates and if any package gets lost in transit we will refund or replace it!

Please note that these are estimated delivery times only,Mardken is not guaranteeing delivery dates unless you opt for the express shipping option.

Orders are shipped from our warehouses that are located in the USA, Europe and Southeast Asia (Singapore, Malaysia, and China), depending on the product and your registered address.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Prices or shipping costs on the site do not include customs taxes and duties. All applicable duties shall be borne by the customer. Unfortunately, we cannot estimate how much duties you will pay but your local customs should be able to estimate the price.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

Shipping & Returns
SHIPMENT & DELIVERY

Merchandise will be sent within 24-72 hours of payment and will take 7-15 business days for delivery anywhere within US.

 International shipping will take 10-21 business days.

For more details please visit our Shipping page.

Returns

We accept returns on all items within 14 days from the day the merchandise is delivered.

The items must be returned in the exact condition in which they were shipped in order to receive a full refund.

Simply contact hello@mardken.com to start a return and our team will assist you.